Terms & Conditions

Terms of Use

THE WEBSITE, www.souvenirshop.co.in IS AN ELECTRONICALLY GENERATED PLATFORM FOR EXPLORING, EXCHANGING, AND AUGMENTING BUSINESS ONLINE. IT IS MANAGED AND OPERATED BY ITS REGISTERED OFFICE IN JAIPUR, RAJASTHAN.

To use the services of Souvenir shop, you abide to accept the Terms and Conditions cited below or as may be modified in case of need, and you comprehend and accept that you are ready to follow these rules during our access to this website. Souvenir Shop is not liable for any damage or loss arising indirectly or directly in situations when the cardholder having outdone with card limit, disapproval for any transaction, or any other inconvenience caused.

Lead Period

The lead time may vary by the volume of orders booked. We maintain a safety stock that may expedite the reduction of the lead time (up to 10 days) for orders that are comparatively Small. For orders of large volume a lead period of 20 – 25 days is needed.

Terms of Payment

A 100% advance payment is mandatory for confirmation of the order. As according to our export rules, we cannot ship an order without receiving complete advance payment for it. It is because we need to submit a payment certificate at the customs while shipping the order. Payments can be done by credit or debit card or via bank transfers.

Shipment

We ship products by any mode preferred by and convenient to our customers. If not specified by customers, then we may ship products via courier services for national domains and via air flights for international domains. We ensure that products are delivered to clients in as less time as possible.

Return or Exchange

A customer willing to return the order has to file the confirmation for same within 7 days of receiving the order. No query for the same will be entertained by Souvenir Shop after 7 days of product delivery. Also, the customer is solely responsible and has to pay the total sum availed due to the returner exchange of the product.

 
Free Shipping**
 
Customer Support
 
7 days money back**